Desing processes and IS infrastructure to fulfill strategic goals of project-based company

Competition in the market for small software companies is high and given the current global economic crisis, it is important for these companies to gain competitive advantage in the market. One of the weaknesses of the studied company is insufficiently described processes and thus possible areas of the process which are not properly or sufficiently supported by current IS infrastructure. The aim of this thesis is to analyse the process of project-based company that uses agile methodologies for software development and based on the results of process analysis to assess the current state of IT support processes with regard to the strategic objectives of the company to design the new IS infrastructure. To perform the process analysis, I used the Methodology for Modeling and Analysis of Business Process (MMABP). Subsequently, the processes identified in the analysis process were analysed from the perspective of the strategic objectives of the company and also in terms of their support in the current IS infrastructure. Based on these analyses, were identified areas of the processes that have poor or no support, at all. In the epilogue, I proposed modification of the existing infrastructure IS, where all the process will have the appropriate information support. The biggest changes were in support of business processes, where a new CRM system was proposed and a new intranet portal was introduced, which should cover the first phase of particularly poor information support of the current processes in the field of human resources management