Implementation of Social Work Supervision in Non-governmental Non-profit Organizations

This thesis deals with the implementation of social work supervision in non-governmental non-profit organizations. Supervision is a staff support tool, a form of learning; it ensures the quality of provided services and is also a very important measure against burnout syndrome. The theoretical part focuses on the definition of supervision, its origin and development. The implementation of supervision to organizations is influenced by various factors, which are addressed in this thesis. Supervision is one of the ways for promoting an independent qualified expert for social workers, as imposed by the Social Service Quality Standards. The aim of this thesis is to determine what entails the implementation of social work supervision to non-governmental non-profit organizations providing social services in the district of Chrudim. The practical part presents results of qualitative research. Hypotheses are defined in the conclusion. The research questions are: - What are the obstacles to the implementation of supervision to non-governmental non-profit organizations providing social services? How is supervision accepted by workers of non-governmental non-profit organizations providing social services? How is supervision accepted by directors/managers of non-governmental non-profit organizations providing social services? The research was carried out in the form of interviews, using the technique of semi-standardized interview with directors and workers of selected organizations. The section Results shows results of the interviews with directors and workers. In the discussion I deal with the results and focus on the areas I wanted to explore in particular?that is, I am looking for answers to the research questions. The answer to the first question is that the obstacle to the implementation of supervision to non-governmental non-profit organizations providing social services is represented by the lack of financial resources. The answer to the second and third questions is that the staff as well as the directors of non-governmental non-profit organizations providing social services accept supervision positively. At the end of the discussion, I provide three hypotheses based on the answers to the research questions