Psycho-social condition of employees of St.Jan N. Neumann Hospice in Prachatice

This bachelor work deals with psycho-social condition of people working in the Hospice of St Jan N. Neumann in Prachatice. The work is aimed at hospice workers who are exposed to load situations which are typical for providing accompaniment for the dying. Hospice care needs the admittance of a multidisciplinar team. It requires cooperation of physicians, nurses, hospital attendants, psychologists, socal workers, clergies. Family and volunteers should also be included. The theoretical part is directed at the importance of living stage of the old age and the following death experience, a taboo process associated to death and wrong conception of our society regarding dying process and paliative treatement. It describes the concept and goals of paliative treatment and hospices like taking a dying person out from the false lines. Load situations can essentially influence the formation of the syndrome of burning out. It often leads to disruption of psychical balance, which is usually manifested by change in experiencing, thinking and behaviour as well. Each person is differently immune to load situations, each of us has different frustrating tolelance. The immunity rate depends on internal psychical and external sources of dealing with the situations. The treatment of the syndrome of burning out is not easy and therefore the well-timed recognition of the problem is important. The treatment presents rules of behavior changes and concrete practical measures of its supression. The bachelor work support list practically usable pieces of advice-how to fight with stress of everyday life and how to prevent the syndrome of burning out. The selection of qualitative explorative strategy and a case study is detended in the methodological part of the work. A semi-structural interview is used like the technique of questioning. All data were received by the method of audio recording. The method of coding helped to analyze and divide the received data into categorial and typological clusters. The attention is paid to the characteristics of deliberately chosen case in the Hospice of St Jan N. Neumann and to six respondents who were chosen by the criterial technique. The main explorative question and eplanation of three suplementary explorative questions are mentioned in the ending of the methodological part. MRQ: Which sources and strategies of dealing with load situations help the Hospice workers to maintain and strengthen their psycho social stable condition? The aim of the work was: - Was to break into the depth of the problem, to look for the connection in work and family life of the helping workers. - To analyze the details of load situations which the hospice workers perceive like load ones. - To pay attention to the psychohygiene principles, introvert and external coping sources, which the hospice workers use like prevention against the syndrome of burning out. The empirical part of the work proves the existence and standardization of load situations. The workes intentionally keep the rules of psychohygiene against burnout. They make use of introvert and external sources. The research brings compact reflection of psycho-social condition of the hospice workers. It shows the places, which are suitable to aim at to receive stable psycho-social condition of workers and subsequently the best quality of services. The results can help like valuable information and practical advice for future and contemporary workers in helping professions for keeping stable psycho-social condition