Management services in the power engineering

The work deals with the electricity sector. It falls into the network industries together with the gas industry and telecommunications. Electricity sector is part of the power engineering and involves the generation, transmission, distribution and use of electrical energy. The work is territorially defined only in the Czech Republic. The theoretical part contains the characteristics of services, customers, markets, marketing mix of services, using of information technology in services and power engineering. The practical part deals with performing the analysis. The analysis is divided into three main parts. The first part consists of an analysis of the historical development of electricity price since 2006, the development of services in the energy sector and the current range of services for the suppliers and the final customers of electricity. The second part consists of an analysis of the external environment, marketing mix of services in the power engineering and communication processes between a customer and a supplier. The third part is devoted to the topic of energy audits, license of the energy demands of buildings (hereinafter referred to as license) and renewable resources of energy. In the conclusion is questionnaire survey, which is deeply devoted to the issue of license, both in terms of awareness of the energy demands of buildings, and in terms of its desirability