Communication skills of social worker in contact with applicants for an allowance for care with intellectual disabilities

This work deals with communication with people with intellectual disabilities during the negotiation of allowance for care. The work emphasizes the communication skills of a social worker. The theoretical part describes mental retardation, communication, communication disorders, allowance for care, and the work deals with the specifics of communication with people with intellectual disabilities. The work also includes practical advice for communicating with the people with intellectual disabilities. In the conclusion of the theoretical section are described the communication skills of a social worker with a focus on dealing with people with intellectual disabilities. The practical part describes the research on communication skills of a social worker at the City Office in Tabor and evaluates the causes of its failure. Due to the appreciation of the practical research also includes a simple methodology that includes practical advice on how to deal with clients with intellectual disabilities in an interview at the office. Furthermore, the practical part contains an analysis of competencies required by employers in the position of social worker based on ads offering job. Communicating with people with intellectual disabilities in the City Office is neglected topic, but very important, due to the efforts to integrate people with intellectual disabilities into society as much as possible. The ability of a social worker to communicate and negotiate with people with intellectual disabilities may be one of the ways to access offices for these clients