Management quality with emphasis on human capital

Aim of this work is a characteristic of a quality management system in selected company and clarify the meaning of the human factor in this system. The theoretical part explains the nature, importance and principles of quality management. The practical part is focused on mapping quality management system in selected company, especially in the field of personnel management. The first part is focused on the implementation of quality management system linked to the responsibility of management, communication and support process management. The second part analyzes the current system in a society with a focus on the process of human resources. The third part is captured by a process of gradual improvement in the quality management system, including evaluation of the benefits to company. The final chapter summarizes the result of suggestions and recommendations