The European Ombudsman

The aim of this thesis is explanation the role of European ombudsman. The first part of this thesis describes history and development of European ombudsman, including legal bases. In the second part it aims to activities of European ombudsman, and define ombudsman authority. In this part is also description of the European Code of Good Administrative Behaviour, one of the most important documents for ombudsman. The third part is focused on complaints, the most frequently complaints. In this part is for completeness add graphs and tables, for better idea. The last part describes the case of own- initiative inquiry, it is the case from year 2011. This case deals with human rights