Tahap Kepuasan Pengunjung Di Jabatan Kebudayaan Dan Kesenian Negeri Sarawak

This research focuses on assessing the level of visitor satisfaction on the services provided by the organization which is the choice of researcher in the Jabatan Kebudayaan Dan Kesenian (JKKN) in Sarawak through five dimensions such as physical facilities, reliability, reactions or responsibilities, guarantees and empath