Outsourcing of services

The theoretical part of the master's thesis provides a wide range of information about outsourcing as such -- it covers it's history, definitions and specifications of the basic terms and a legal view on the issue. It also includes a list of services which could be outsourced and divides outsourcing according to the subject. The practical part of the master's thesis analyses the Czech market. It is based on a survey, which deals with many issues already mentioned in the theoretical part. The analysis is performed by both parties to the contract, which means both the user (recipient) and the provider of outsourcing services