Add to ORKGPresents information on the performance assessment system (PAS) or the PASport, a critical part of the evaluation element of the staff development effort at the Centennial Library as of January 2005. Preliminary actions necessary for effective implementation of the PASport; Purpose of the system; Discussion on the elements of the system
Higher education has been hard hit over the last few years dealing with declining budgets and rising...
Many academic libraries in America, including Georgia Southern University Zach S. Henderson Library ...
Wilder Research conducted a literature review to identify evidence- or research-based frameworks tha...
Discusses the development of the program Performance Assessment System for library service quality. ...
Part 1 of this article discussed the current service quality environment in which academic libraries...
Thi~ is an exploratory attempt to use a modified version of SERVPERF to assess user's sat!sjaction ...
Academic libraries' services have changed very fast in the last twenty years. Nowadays, electronic r...
This is an exploratory attempt to use a modified version of SERVPERF to assess user’s satisfaction w...
This is an exploratory attempt to use a modified version of SERVPERF to assess users satisfaction wi...
Presented at the Access Services Conference 2011, November 9-11, 2011, Georgia Institute of Technolo...
The aim of this project is to investigate the measurement of service quality in Higher Education (HE...
Delivering high levels of service is becoming increasingly important in a number of settings, partic...
Service quality is becoming an important performance measurement in libraries. Managing service qual...
Libraries are dynamic organization providing dynamic services to their patrons. However, advances in...
The reference librarians at Ramsey County Public Library, a suburban Twin Cities public library, de...
Higher education has been hard hit over the last few years dealing with declining budgets and rising...
Many academic libraries in America, including Georgia Southern University Zach S. Henderson Library ...
Wilder Research conducted a literature review to identify evidence- or research-based frameworks tha...
Discusses the development of the program Performance Assessment System for library service quality. ...
Part 1 of this article discussed the current service quality environment in which academic libraries...
Thi~ is an exploratory attempt to use a modified version of SERVPERF to assess user's sat!sjaction ...
Academic libraries' services have changed very fast in the last twenty years. Nowadays, electronic r...
This is an exploratory attempt to use a modified version of SERVPERF to assess user’s satisfaction w...
This is an exploratory attempt to use a modified version of SERVPERF to assess users satisfaction wi...
Presented at the Access Services Conference 2011, November 9-11, 2011, Georgia Institute of Technolo...
The aim of this project is to investigate the measurement of service quality in Higher Education (HE...
Delivering high levels of service is becoming increasingly important in a number of settings, partic...
Service quality is becoming an important performance measurement in libraries. Managing service qual...
Libraries are dynamic organization providing dynamic services to their patrons. However, advances in...
The reference librarians at Ramsey County Public Library, a suburban Twin Cities public library, de...
Higher education has been hard hit over the last few years dealing with declining budgets and rising...
Many academic libraries in America, including Georgia Southern University Zach S. Henderson Library ...
Wilder Research conducted a literature review to identify evidence- or research-based frameworks tha...