Mentally ill patiens/clients at standard wards.

The bachelor thesis Mentally Ill Patients/Clients at Standard Wards is based on a quantitative survey using a anonymous questionnaire for nurses in standard units. The work itself is divided into two parts - theoretical and practical. The theoretical part covers the view of mentally ill throughout the history, the definition of mental illness, principles of communication with mentally ill patients/clients. The practical part describes the research leading to verifying the hypotheses.Two objectives were identified. The first objective was to identify barriers in communication between a nurse and a mentally ill patient/client. The second objective was to determine what nurses lack when caring for mentally ill patients/clients in standard units. Three hypotheses were determined. Hypothesis 1: Older nurses working in standard units have more experience in communicating with mentally ill patients/customers. This hypothesis was confirmed. Hypothesis 2: Organizational work conditions do not impede nurses working in standard units in communication with a mentally ill patient/client. This hypothesis has been disproved. Hypothesis 3: Nurses working in a standard unit have an interest in communicating with a mentally ill patient/client. This hypothesis was confirmed. On the base of the processed results it can be stated that the quality of communication with mentally ill patients is affected by experience, sufficient time and interest in the issue