Satisfaction of Women in Labour with Nursing care Provided in the district Hospital Jindřichův Hradec.

This thesis is focused on satisfaction of women in labour with nursing. The theoretical part of the thesis is divided into eleven chapters and is focused on theoretical grounds of obstetrics and nursing, midwifery and satisfaction of the clients. The research part is focused on the satisfaction of the women in labour with nursing provided in delivery rooms at the district hospital in Jindřichův Hradec. The elaboration of the thesis at hand was based on three objectives. Objective No. 1: was to find out whether the women in labour are satisfied with nursing provided in the delivery rooms. Objective No. 2: was to observe whether the women in labour are satisfied with the equipment in the delivery rooms. Objective No. 3: was to identify what element the women in labour consider most important in the process of giving birth. A quantitative method was used in the research. Data were collected by the technique of anonymous questionnare. The research corpus comprised of 82 women after spontaneous delivery. Three working hypothese were tested. H 1: women in labour are satisfied with nursing provided in the delivery rooms. H 2: women in labour are satisfied with the equipment in the delivery rooms. H 3: empathetic attitude of midwives is found to be the most important element in the process of giving birth by women in labour. Based on the results of the research, it is possible to state that all three hypotheses have been confirmed and all three objectives have been met. The satisfaction of the patients is one of the most important indicators of the quality of health services. The outcomes of patients satisfaction surveys are irreplaceable source of stimuli for improving the quality of nursing. The information contained in this thesis may be interesting and motivating to all healthcare professionals, doctors and/or other medical staff, that participate in providing health care and nursing to women giving birth. The outcome of this research is an information brochure for expectant mothers distributed by the department of obsterics of the hospital in Jindřichův Hradec