Consequences of e-Business Initiatives on Business Process Performance - A Model for Analysis

This paper discusses the consequences of implementing ebusiness initiatives on business process performance and proposes a model for further analysis. Integrating the operations management literature, diffusion theory and reengineering theories, this model attempts to hypothesize the consequences of implementing e-business strategies by way of redesigning and/or integrating the information, systems and processes and its impact on the business process performance attributes. Using an survey methodology, this study will attempt to measure the extent of implementing e-business initiatives in Australian manufacturing industry and the consequences of those initiatives on business process performance. Developing a theoretical framework/model will help in minimizing the uncertainty associated with such transitions, and explain the dynamic interactions between organizational factors, business process performance variables and information systems. In addition, it will make contribution to the theories dealing with the interface between information systems and operations management in e-business context