Service modularity has been proposed as a possible solution to the dilemma between the customer-driven thirst for individualization and the standardization ambitions of service providers. However, current modularization methods that intend to support the corresponding transformation process remain mostly on a conceptual level with little real-life application. Therefore, we develop the Modularity Canvas – a generic framework for the structured information capturing and identification of potentials for advancing towards a modular service architecture. The artifact is developed following the Design Science Research Methodology. The results include the artifact itself and first insights from five demonstration workshops at industrial service p...
Purpose - This study aims to investigate service modularization in a manufacturing firm, identifies ...
This research-in-progress paper deals with service modularization of complex services. The successfu...
Service modularity is an emerging field of research, and there has been a growing interest on how it...
Purpose Services are highly important in a world economy which has increasingly become service driv...
Services are highly important in a world economy which has increasingly become service-driven. There...
An understanding of the nature of service architecture and modularity is crucial to service design a...
Modularity in services has emerged as a promising design approach that offers a sound balance betwee...
The principle of modularity has been increasingly applied to services in recent years as service pro...
In the last few years, the principle of modularity has been increasingly applied to services as serv...
The concept of service modularity has emerged as a promising solution to achieve a sound balance bet...
Purpose – the purpose of this research is to determine aspects of the service delivery process what ...
The healthcare industry has long suffered from lengthy service processes because the different parts...
Through four essays the project explores the role of modularity, that is a general systems property ...
Purpose– Applying “modularity” principles in services is gaining in popularity. The purpose of this ...
Applying modular logic to service design is crucial to service innovation; however, both under-modul...
Purpose - This study aims to investigate service modularization in a manufacturing firm, identifies ...
This research-in-progress paper deals with service modularization of complex services. The successfu...
Service modularity is an emerging field of research, and there has been a growing interest on how it...
Purpose Services are highly important in a world economy which has increasingly become service driv...
Services are highly important in a world economy which has increasingly become service-driven. There...
An understanding of the nature of service architecture and modularity is crucial to service design a...
Modularity in services has emerged as a promising design approach that offers a sound balance betwee...
The principle of modularity has been increasingly applied to services in recent years as service pro...
In the last few years, the principle of modularity has been increasingly applied to services as serv...
The concept of service modularity has emerged as a promising solution to achieve a sound balance bet...
Purpose – the purpose of this research is to determine aspects of the service delivery process what ...
The healthcare industry has long suffered from lengthy service processes because the different parts...
Through four essays the project explores the role of modularity, that is a general systems property ...
Purpose– Applying “modularity” principles in services is gaining in popularity. The purpose of this ...
Applying modular logic to service design is crucial to service innovation; however, both under-modul...
Purpose - This study aims to investigate service modularization in a manufacturing firm, identifies ...
This research-in-progress paper deals with service modularization of complex services. The successfu...
Service modularity is an emerging field of research, and there has been a growing interest on how it...