Developing Systems Thinking: In-Class Role Play Highlighting the Difference between Detailed Complexity and Dynamic Complexity

It is clear that today’s managers and managers of tomorrow are facing a business world that is both complex and constantly changing. As a result business schools, at the program level, and individual instructors, at the course level, continue to emphasize the importance of integrative thinking and the crossfunctional nature of business. This manuscript describes one classroom activity that can help students gain a greater understanding of the systems thinking, in general, and dynamic and detailed complexity, specifically. The activity can be used by instructors in any functional area who wish to apply the concepts to a realistic setting