The Role of the Facilitator Using Group Work in a Systems Analysis Course

Group work encourages creative thinking and provides more efficient problem-solving approaches. The main problem identified in this paper is that students involved in systems analysis courses on tertiary level, struggle to apply theory to real-time situations and find it difficult to generate appropriate modelling solutions. The purpose of this study is to determine whether group work is an effective means to use in the teaching of a systems analysis course, and whether it will improve the effectiveness of how students acquire knowledge of the course content. The perceptions of both facilitators and second year Informatics students were recorded by means of interviews and questionnaires used respectively. It was found that group work positively contributes and adds immense value to the learning experience of students taking a systems analysis course