Add to ORKGThe field of service innovation strategy has been criticized for its lack of a solid theoretical foundation. To address this issue, we investigate a configuration approach with the prevailing universalistic or contingency perspectives in exploring the effects of service innovation strategies on firm performance. Based on a service-oriented view, we begin by identifying three service innovation strategies: service creation-focused, service delivery-focused, and client interface-focused strategies. This study first aims to identify the relationship between different service innovation strategies and firm performance from a universalistic perspective. We then develop a contingency model of service innovation strategies,...
In this paper we study the relationship between service innovation and firm’s performances in the KI...
Purpose – Contingency theory suggests that effective strategies and structures are not universal...
The concept of service regime is developed to extend and test Miozzo and Soete's service taxonomy. D...
The field of service innovation strategy has been criticized for its lack of a solid th...
Service innovation has been considered as a new way to gain competitive advantage and enhance firm p...
This study aims to identify service innovation patterns in the service industry and understand the m...
Innovation in service has attracted considerable interest in recent years, partly because its proces...
[[abstract]]Firms facing the complex and competitive environment is deemed to be more adaptive and i...
This thesis examines the innovative performance of 206 U.S. business service firms. Undeniably, a ne...
The purpose of this dissertation is to investigate service innovation synergies and their effect on ...
Research to date on service innovation is rooted primarily in traditional new product development fo...
Service innovation emerged more than a decade ago and is considered as the main source of competitiv...
In the most advanced service economies, services create up to three-quarters of the wealth and 85% o...
Using data from a sample of 2,528 European service firms, this study applies configurational thinkin...
Abstract Although it is known that service quality has a significant impact on service innovation a...
In this paper we study the relationship between service innovation and firm’s performances in the KI...
Purpose – Contingency theory suggests that effective strategies and structures are not universal...
The concept of service regime is developed to extend and test Miozzo and Soete's service taxonomy. D...
The field of service innovation strategy has been criticized for its lack of a solid th...
Service innovation has been considered as a new way to gain competitive advantage and enhance firm p...
This study aims to identify service innovation patterns in the service industry and understand the m...
Innovation in service has attracted considerable interest in recent years, partly because its proces...
[[abstract]]Firms facing the complex and competitive environment is deemed to be more adaptive and i...
This thesis examines the innovative performance of 206 U.S. business service firms. Undeniably, a ne...
The purpose of this dissertation is to investigate service innovation synergies and their effect on ...
Research to date on service innovation is rooted primarily in traditional new product development fo...
Service innovation emerged more than a decade ago and is considered as the main source of competitiv...
In the most advanced service economies, services create up to three-quarters of the wealth and 85% o...
Using data from a sample of 2,528 European service firms, this study applies configurational thinkin...
Abstract Although it is known that service quality has a significant impact on service innovation a...
In this paper we study the relationship between service innovation and firm’s performances in the KI...
Purpose – Contingency theory suggests that effective strategies and structures are not universal...
The concept of service regime is developed to extend and test Miozzo and Soete's service taxonomy. D...