SYSTEMATIC APPROACHES FOR ORGANISATIONAL LEARNING - A LITERATURE REVIEW

The activity of developing high-quality information systems (IS) is a highly volatile and knowledge- intensive process. Nonetheless, only few IS developing companies seem to be advanced in evaluating and processing their knowledge. Despite a variety of existing approaches, there is no systematic overview of these and how far they support organisational learning. We conduct a systematic literature review of highly ranked journals and relevant textbooks to provide such an overview. We provide a list of eight systematic learning approaches and analyse how they contribute to the activities of knowledge creation, retention and transfer. Thereby, we aim to improve the current situation of organisational learning in IS developing companies. Whereas organisations need to become more open to systematic organisational learning approaches, research is in need to evaluate existing approaches and develop holistic strategies for building learning organisations