A motivation and effort model for members of wireless communities

The aim of this paper is to develop an analytical framework and model for understanding motivation and effort among members of Community-based WLANs. Wireless communities represent a stimulating area for research due to their organizational uniqueness as loosely-knit communities of wireless enthusiasts who cooperate to set up and operate a wireless communications infrastructure; in other words, they represent an example of collective action. Thus, two research issues are critical in understanding the mechanics behind the sustained existence of wireless communities: motivation – why individuals become community members – and coordination – how individuals within a community interact with each other. Focusing on the first issue, the paper provides a theoretical explanation of motivation which, in turn, informs the design of a conceptual model. According to this explanation, an individual decides to participate in a wireless community because of intrinsic as well as extrinsic motives. These motives are balanced against the perceived effort to join and participate in the community to jointly determine a suitable participation level for each community member. The resulting model adopts a cost-benefit (utility) perspective that is being empirically tested through a large-scale questionnaire survey