Learning Spreadsheet Software in the Traditional & Synchronous Modes: A Model and A Pilot Study to Investigate End User\u27s Performance & Satisfaction

A survey of U.S. senior information systems (IS) executives found that, organizational learning and use of IS technologies, ranked fifth out of a list of 20 critical IS management issues (Niederman, et al., 1991, p. 480). In the global context, this issue ranked sixth out of a list of 20 critical IS issues facing IS executives in India during 1988 (Palvia and Palvia, 1992); training and education of DP Personnel ranked fifth most important issue in Singapore around 1987 (Rao et al, 1987); retaining, recruiting, and training was the number one issue for Hong Kong around 1989 (Burn et al, 1993); and recruiting, training, and promoting IS staff ranked eighteenth most important issue among 20 critical issues around 1994 in Taiwan (Palvia and Wang, 1995)