Twenty Years of Boundary Spanning and Brokering in ISD: Implications for the Data Warehouse Domain

Data warehouse (DWH) systems are developed to support the process of decision making. Due to the number of involved communities and the complexity of their collaboration, DWH projects are costly. Nevertheless, despite a growing amount of research on DWH project management, success factors of DWH development projects and so forth, we still lack a thorough understanding of how processes on the borders between participating communities, namely boundary spanning and brokering, influence the DWH development process per se. To our knowledge very few studies and with no extensive research have examined this topic. We therefore conducted literature review of a more general research domain, namely information systems development (ISD). As a result, we found helpful implications for the development of DWHs