IT Executives’ Perception of CobiT: Satisfaction, Business-IT Alignment and Benefits

Business-IT alignment has been one of the top issues in IT managers’ minds for years. Because of its potential to help an organization improve its Business-IT alignment, IT governance has grown in popularity over the last years. However, little research exists on the topic. An international survey of 113 firms using CobiT was conducted to examine the users’ satisfaction, impact on Business-IT alignment and perception on the benefits realized. The research concentrates on the evolution of these three factors as companies increase their implementation of CobiT. Results indicate that companies that have achieved higher implementation levels were more satisfied with the framework, experienced high positive impacts on their Business-IT alignment and received greater benefits in the areas of IT governance