INFORMATION TECHNOLOGY GOVERNANCE (ITG) PRACTICES AND ACCOUNTABILITY OF INFORMATION TECHNOLOGY (IT) PROJECTS – A CASE STUDY IN A MALAYSIAN GOVERNMENT-LINKED COMPANY (GLC)

This paper analyses and presents a case study on ITG practices in a Government-linked company (GLC) by looking at the ITG process, accountability and the desirable behaviours of IT at the project level of the organization. The study reveals a number of important findings in the context of ITG implementation at the project level. As far as ITG documentation is concerned, there are numerous standards currently available of which many are continuously undergoing further development by IT professionals. Nonetheless, there is still no one correct way of governing IT in an organization, more specifically, in IT project management. In addition, there is not much known concerning the ITG outcome of ITG practices in Malaysian organizations. Thus, this paper shares the level of readiness and awareness of ITG practices, for this particular case, when it comes to implementing IT projects