An Application Service Provider Perspective of eBusiness Engagement by SME Aggregations

Against a background of the low engagement of small to medium-sized enterprises (SMEs) in e-business this paper investigates the application service provider (ASP) perspective. Conducting qualitative case studies based of SMEs using hosted applications and service providers the research highlights the opportunity for ‘one to many’ service delivery to aggregations of SMEs promoted by trusted third parties and the emergence of information repositories