The Recruitment Process in the ČSOB

The target of the master thesis is to examine and judge a process of recruiting, selection and hiring employees in the ČSOB. There are theoretical knowledge and recommendations about the process summarized in the theoretical part of the thesis. The theoretical part is written on the basis of books and internet resources. The thesis follows on with a practical part. There is examined and judged the process of recruiting, selection and hiring employees in the ČSOB in the practical part of the thesis. The segment RET/SME (segment with Retail / Small and Medium Enterprises clients) is accented. The segment is characterized by huge amount of employees and huge amout of new employees needed. The practical part is written on the basis of the ČSOB documents, internet resources, interviewing ČSOB employees and participation in Assessment Centrum and Selection Interview with candidates. There are also recommendations how to improve the process of recruiting, selection and hiring employees in the ČSOB in the thesis