Add to ORKGIn the course of our study, we have tried to trace the emerging trends of TQM in service industries. We have also formulated a conceptual framework that we hope will serve as a guide in the pursuit of TQM within education institutions. For the purpose of our study, we have also commented on the implementation model of Temasek Polytechnic with reference to our proposed conceptual model, which has included the core elements of TQM–customer focus, continuous improvement and total participation
Management of educational quality improvement is the integration of all function and processes withi...
Abstract: The main purpose of this paper is to analyze the thoughts of the modern era paradigm on ...
Many academics and practitioners believe that Total Quality Management philosophy is the panacea of ...
In the course of our study, we have tried to trace the emerging trends of TQM in service industries....
The genesis of Total Quality Management (TQM) lies in the industry, especially in manufacturing conc...
There is a significant relationship between quality working climate and organisational performance. ...
The service industry is a rapidly changing industry and this dynamic culture offers a challenge for ...
The purpose of this paper is to examine the impact of Total Quality Management (TQM) practices on cu...
AbstractLately there have been initiatives in stimulating an improvement in the quality of products/...
The performance of educational institution as one of public service sector is always the object of c...
The rapid development of competition in the world of higher education requires the education to thin...
The literature clearly indicates that service organizations are lagging behind their manufacturing c...
This study describes the Total Quality Management (TQM) situation in the local services sector, part...
The service industry is a rapidly changing industry and this dynamic culture offers a challenge for ...
Issues in the application of Total Quality Management (TQM) to the development of educational standa...
Management of educational quality improvement is the integration of all function and processes withi...
Abstract: The main purpose of this paper is to analyze the thoughts of the modern era paradigm on ...
Many academics and practitioners believe that Total Quality Management philosophy is the panacea of ...
In the course of our study, we have tried to trace the emerging trends of TQM in service industries....
The genesis of Total Quality Management (TQM) lies in the industry, especially in manufacturing conc...
There is a significant relationship between quality working climate and organisational performance. ...
The service industry is a rapidly changing industry and this dynamic culture offers a challenge for ...
The purpose of this paper is to examine the impact of Total Quality Management (TQM) practices on cu...
AbstractLately there have been initiatives in stimulating an improvement in the quality of products/...
The performance of educational institution as one of public service sector is always the object of c...
The rapid development of competition in the world of higher education requires the education to thin...
The literature clearly indicates that service organizations are lagging behind their manufacturing c...
This study describes the Total Quality Management (TQM) situation in the local services sector, part...
The service industry is a rapidly changing industry and this dynamic culture offers a challenge for ...
Issues in the application of Total Quality Management (TQM) to the development of educational standa...
Management of educational quality improvement is the integration of all function and processes withi...
Abstract: The main purpose of this paper is to analyze the thoughts of the modern era paradigm on ...
Many academics and practitioners believe that Total Quality Management philosophy is the panacea of ...