Add to ORKGThe key constructs of customer satisfaction and attributes associated with supermarket shopping are discussed. A customer survey was carried out to determine factors that significantly affect overall customer satisfaction. The results indicate that product and service are relevant determinants of overall customer satisfaction. Implications are drawn and suggestions are highlighted
Customer satisfaction is critical to retail success. Concentrating on customer satisfaction has beco...
Consumer oriented marketing concept appeared to be effective in accordance to the shift from the tra...
It is not quality only that determines consumers’ satisfaction with products any more; the service o...
We investigated the customer ratings of importance of several attributes associated with supermarket...
In the midst of stiff and fierce competition and increased number of grocery retail outlets providin...
The retail business is a business that has very tight competition, as evidenced by a large number of...
In a dynamic atmosphere of competitiveness, customer satisfaction is a key factor in the long term s...
In a dynamic atmosphere of competitiveness, customer satisfaction is a key factor in the long term s...
In a dynamic atmosphere of competitiveness, customer satisfaction is a key factor in the long term s...
Valintatalo Kivikko, a supermarket in the Suomen Lähikauppa Oy group, commissioned a survey in July ...
This paper aim was aimed at showing the consumers´ perceptions about retail chains in Croatia and th...
This paper aim was aimed at showing the consumers´ perceptions about retail chains in Croatia and th...
The increasingly competitive business environment has influenced contemporary organisations to build...
The purpose of this thesis was to analyze the current customer satisfaction and service levels of th...
Thesis (Ph.D. (Marketing))--North-West University, Vaal Triangle Campus, 2004.During the last decade...
Customer satisfaction is critical to retail success. Concentrating on customer satisfaction has beco...
Consumer oriented marketing concept appeared to be effective in accordance to the shift from the tra...
It is not quality only that determines consumers’ satisfaction with products any more; the service o...
We investigated the customer ratings of importance of several attributes associated with supermarket...
In the midst of stiff and fierce competition and increased number of grocery retail outlets providin...
The retail business is a business that has very tight competition, as evidenced by a large number of...
In a dynamic atmosphere of competitiveness, customer satisfaction is a key factor in the long term s...
In a dynamic atmosphere of competitiveness, customer satisfaction is a key factor in the long term s...
In a dynamic atmosphere of competitiveness, customer satisfaction is a key factor in the long term s...
Valintatalo Kivikko, a supermarket in the Suomen Lähikauppa Oy group, commissioned a survey in July ...
This paper aim was aimed at showing the consumers´ perceptions about retail chains in Croatia and th...
This paper aim was aimed at showing the consumers´ perceptions about retail chains in Croatia and th...
The increasingly competitive business environment has influenced contemporary organisations to build...
The purpose of this thesis was to analyze the current customer satisfaction and service levels of th...
Thesis (Ph.D. (Marketing))--North-West University, Vaal Triangle Campus, 2004.During the last decade...
Customer satisfaction is critical to retail success. Concentrating on customer satisfaction has beco...
Consumer oriented marketing concept appeared to be effective in accordance to the shift from the tra...
It is not quality only that determines consumers’ satisfaction with products any more; the service o...