Digital Lifeline: ICTs for Refugees and Displaced Persons

Today\u27s global refugee crisis has mobilized humanitarian efforts to help those fleeing persecution and armed conflict at all stages of their journey. Aid organizations are increasingly employing new information technologies in their mission, taking advantage of proliferating mobile phones, remote sensors, wireless networks, and biometric identification systems. Digital Lifeline? examines the use of these technological innovations by the humanitarian community, exploring operations and systems that range from forecasting refugee flows to providing cellular and Internet connectivity to displaced persons. The contributors, from disciplines as diverse as international law and computer science, offer a variety of perspectives on forced migration, technical development, and user behavior, drawing on field work in countries including Jordan, Lebanon, Rwanda, Germany, Greece, the United States, and Canada. The chapters consider such topics as the use of information technology in refugee status determination; ethical and legal issues surrounding biometric technologies; information technology within organizational hierarchies; the use of technology by refugees; access issues in refugee camps; the scalability and sustainability of information technology innovations in humanitarian work; geographic information systems and spatial thinking; and the use of “big data” analytic techniques. Finally, the book identifies policy research directions, develops a unified research agenda, and offers practical suggestions for conducting displacement research