WORKFORCE REQUIREMENT PLANNING AND MEASUREMENT PROCEDURE NEEDS BY USING WORKLOAD ANALYTICAL METHOD IN PT POS INDONESIA

The basic problem often encountered in a company is the ability to manage human resources to carry out tasks in accordance with the target goals to be achieved. It cannot be separated from the role of human resources company as the main driver in realizing the company\u27s vision, mission, goals, and strategy. In this case, the Career Management & HR Assessment Division of PT POS Indonesia (Persero) is a division has an important role in maintaining the availability and manage human resource needs in accordance with the needs of the company. However, the company experienced problems in the division due to the results of less than optimal performance. Although the average achievement of individual performance of division employees is above the company standard and the achievement of the division\u27s performance has reached 93.91% and above the company standard, there are still 39.4% job description of the division still has not reached the target. The purpose of this study is to provide alternative solutions in the form of procedures in the planning needs of employees, so that the procedure can help companies in performing human resource needs planning especially in the Career Management & HR Assessment Division which has an important role in the availability and management of human resources In PT POS Indonesia (Persero). The research conducted is the measurement of workload with NASA-TLX method and employee productivity measurement with workload analysis method and used work sampling as a tool to measure employee productivity. The result of the research is the percentage of average productivity of employees is 77% productive activities, the average workload experienced is high, and the optimal number of employees is 9 employees. In addition, there is also a procedure as a managerial implication or an alternative solution for the company in doing human resource needs planning. Keyword: workload, work sampling, productivity, human resource requirements planning, compan