Tracer Study as a Basis for Policy Development of Quality Services for Alumni of The State University of Malang

Tracer study is a study to obtain sufficient information about the existence alumni. The information is obtained relating to occupations after graduating from UM, especially about the type of work, the waiting period of employment and income. Implementation of the tracer study at UM is designed through the website: tracer.um.ac.id. Alumni will be contacted via email or SMS in parallel through hand phone number database that has been recorded in UM information system. Alumni will be guided through the website to fill out the questionnaire. The objective of the tracer study are (1) Find more information about the transition from higher education into the world of work. (2) Getting information about the relevance of competence obtained from UM to the needs of the work force qualifications. (3) Getting information about the satisfaction of the alumni of the State University of Malang. (4) Getting information about the situation of the horizontal and vertical harmony of UM graduates. The activities that have carried out are (1) Create a database of graduates each study program of complete with e-mail and hand phone number. (2) Send e-mail to alumni, to complete a questionnaire on the website: tracer.um.ac.id (3) Send SMS on alumni to complete a questionnaire on the website. (4) Send questions via SMS, for alumni who cannot access the internet. In the last three years (2009 - 2011) the number of graduate degree programs 10,464 person, the target tracer study in 2012 graduated in 2009 end 2010 (6015 person). This activity will be conducted in a sustainable under the coordination of the vice rector III. Management data will be processed by the management of IT-based information systems. Data will be analyzed at the end of October 2012. The obstacles, many mobile phone numbers and email alumni who are not active. Student's home address is not complete and does not have a telephone network