Use a Shoehorn or Design a Better Shoe: Co-Design of a University Repository

Faculty members are offered a repository for storing work in digital formats but do not immediately see its value. The authors’ research identifies a range of faculty needs for web-based services to support their research activities and academic roles. The authors discuss the dilemma of launching a digital repository when the faculty members’ experience of their needs as a unified whole does not line up with the way the repository platform isolates a subset of those needs and attempts to address them separately