Sound pollution and fog smoke handling situation in airport and its implication on airport service quality

Aircraft noise and fog still become the problem at many airports affecting the comfort of passengers and those living at its vicinity. Further, it causes many accidents or crashes due to decreased of the visibility. The purpose of this research is to analyse how noise and smog can be managed for the safety and comfort of passengers and residents living near the airports. The case study is International Airport Sultan Mahmud Badaruddin II Palembang and 90 passengers were interviewed through a questionnaire in order to understand how the airport manages smog and noise pollution