ICT usage of professional and non-professional elderly in workforce

Information communication technology (ICT) can play a huge role in providing advantages to. However, elderly seem to left aside and far behind from ICT compared to youngsters. On that note, elderly must be considered within the realm of development of current and future technologies. The purpose of this research is to identify the usage of ICT among elderly in Malaysia context. More researches had been done for teenagers and adult but little had been done for elderly people. Various studies had shown that these ageing or greying population are increasing in many developing countries including Malaysia. A set of questionnaires including interview with participants in Malaysia region will take part in this study. This study used a triangulation, mixed method of quantitative (questionnaire) and qualitative (interviews) approaches. The use of ICT, their experience with computer, Internet and mobile phone, and knowledge of current ICT were covered in this study. A hypothesis from the study is developed, where nonprofessional working elderly are considered illiterate compared to professional elderly. The finding suggests that there is the digital divide among elderly people between professional working and non-professional working elderly in Malaysia. Furthermore, a lack of interest to information technology (such as Internet) means that elderly people experiencing difficulties to ICT. The objectives of this study is to identify the usage of ICT among elderly people in comparison of professional and nonprofessional and also to analyze their experience with ICT