Academic library research: perspectives and current trends

This book updates traditional topics that have undergone exceptional, and in some cases, unexpected change since 1990 as well as reaching into new areas that have developed. It combines theoretical scholarship as well as research designed to inform practice, including case studies and user surveys. Part one highlights significant perspectives and trends in five chapters including reference service, information literacy, collection management, knowledge organization, and leadership. Part two features two chapters on recently developing evaluation methods including usability testing and measuring library service quality through LibQUAL+