Add to ORKGPenelitian ini dilakukan untuk menganalisis pengaruh service quality terhadap customer satisfaction diindustri perbankan syariah. Penggunaan model SERVQUAL terdiri dari enam dimensi : tangibles, responsiveness, assurance, dan empathy dengan menambahkan dimensi compliance untuk mengukur service quality di bank. Responden penelitian sebesar 120 nasabah yang memiliki rekening dibank syariah. Responden penelitian adalah nasabah yang memiliki rekening bank syariah dan memiliki rekening konvensional. Analisis data yang digunakan dalam penelitian ini uji instrument yang terdiri dari uji validitas dan reliabilitas. Untuk pengujian hipotesis menggunakan metode regresi sederhana untuk menganalisis enam dimensi : tangibles, responsiveness, assurance, ...
Skripsi ini bertujuan untuk menganalisis pengaruh service quality yang terdiri dari tangible, reliab...
The purpose of this study is to determine whether the quality of service has a affect to customer sa...
The Objective Of The Present Study Was To Find Out Service Quality's Factors that influences for cus...
Penelitian ini bertujuan untuk menganalisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan...
Customer satisfaction could different on different of time, place and customer. Satisfaction on ser...
There are two Sharia Banks in Kolaka Regency, namely BNI Syariah Bank KCP Kolaka and Bank Muamalat I...
This study tries to prove whether there are differences in the effect of Service Quality on Customer...
The merger of the three Islamic commercial banks (Bank BRI Syariah, Bank BNI Syariah and Bank Syaria...
Development of Islamic banks experiencing very rapid growth in Indonesia. Even at the end of 20...
This study aims to determine the effect of service quality on customer satisfaction at PT Bank Aceh ...
The aim of this study is to know the effect on service quality Islamic banking services business in ...
This research aims to find out and analyze how much the influence of service quality on customer sat...
The operation of Islamic bank derives from the Islamic Law and thus differs in spirit, cultural back...
his study aims to determine the effect of Service Quality which consists of reliability, responsiven...
The study is aimed to investigate the gap between the level of service quality expectations and perc...
Skripsi ini bertujuan untuk menganalisis pengaruh service quality yang terdiri dari tangible, reliab...
The purpose of this study is to determine whether the quality of service has a affect to customer sa...
The Objective Of The Present Study Was To Find Out Service Quality's Factors that influences for cus...
Penelitian ini bertujuan untuk menganalisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan...
Customer satisfaction could different on different of time, place and customer. Satisfaction on ser...
There are two Sharia Banks in Kolaka Regency, namely BNI Syariah Bank KCP Kolaka and Bank Muamalat I...
This study tries to prove whether there are differences in the effect of Service Quality on Customer...
The merger of the three Islamic commercial banks (Bank BRI Syariah, Bank BNI Syariah and Bank Syaria...
Development of Islamic banks experiencing very rapid growth in Indonesia. Even at the end of 20...
This study aims to determine the effect of service quality on customer satisfaction at PT Bank Aceh ...
The aim of this study is to know the effect on service quality Islamic banking services business in ...
This research aims to find out and analyze how much the influence of service quality on customer sat...
The operation of Islamic bank derives from the Islamic Law and thus differs in spirit, cultural back...
his study aims to determine the effect of Service Quality which consists of reliability, responsiven...
The study is aimed to investigate the gap between the level of service quality expectations and perc...
Skripsi ini bertujuan untuk menganalisis pengaruh service quality yang terdiri dari tangible, reliab...
The purpose of this study is to determine whether the quality of service has a affect to customer sa...
The Objective Of The Present Study Was To Find Out Service Quality's Factors that influences for cus...