Context. Protoplanetary disks undergo substantial mass-loss by photoevaporation, a mechanism that is crucial to their dynamical evolution. However, the processes regulating the gas energetics have not so far been well constrained by observations. Aims. We aim to study the processes involved in disk photoevaporation when it is driven by far-UV photons (i.e. 6 < E < 13.6 eV). Methods. We present a unique Herschel survey and new ALMA observations of four externally-illuminated photoevaporating disks (a.k.a. proplyds). To analyse these data, we developed a 1D model of the photodissociation region (PDR) of a proplyd, based on the Meudon PDR code. Using this model, we computed the far infrared line emission. Results. With...