圖書流通業應用RFID資訊系統架構之探討

圖書出版業，包含出版中外圖書、雜誌、有聲出版品與報紙等。近年來，圖書出版業快速發展，國內圖書產量遽增，各種外文書也大量進入台灣市場。這對圖書業者而言，圖書品項管理與流通複雜度也隨之增加。而圖書流通業者，負責圖書批發、運輸倉儲與零售等，上游有多家出版社，而下游面對更多的零售業者，其擁有圖書種類與數量豐富，所以圖書管理複雜度比其他上游出版業者、下游零售業者更複雜。 無線射頻識別系統(Radio Frequency Identity，RFID)，以RFID標籤辨識物件(棧板、物流箱，單品)獨特的產品電子碼(Electronic Product Code，EPC)，並由建置在各地的讀取器和RFID中介軟體，記錄和擷取對應的物件資訊，對於存貨及物流管理來說，RFID出現帶來新方法讓貨品管理與追蹤變得更有效率。把流動於供應鏈的物件貼上RFID標籤，再以共用EPC網絡服務平台(EPC Network Service Platform)作為資訊共享，則將使物件在供應鏈上下游的資訊能見度(Visibility)更加提昇。 本研究先蒐集RFID相關文獻，而後選定對於RFID有基本認識、知道RFID應用方式的圖書流通公司，了解公司對RFID需求及應用方式，再針對業者的需求與應用方式做分析，即完成業者的RFID需求資訊分析，而後對於業者需求，提出一套RFID資訊系統參考架構，以滿足其對RFID的需求。接著再與個案公司訪談，參酌業者意見，進行參考架構驗證與修正，最後圖書流通業者應用RFID資訊系統架構呈現。而結論部分，則為本研究作個總結，並為後繼的研究者提出相關研究建議。Publishers publish magazines, books, videotapes, newspapers etc. When it comes to publishing, it is recently developed very rapidly. Many kinds of books have popped up in book industry and have lead to complexity of books management and distribution. Book distributors play important roles in book distribution and retail. Distributors get the books from publishers and send the books to retailers. Distributors have more books than publishers and retailers, so they face much more management complexity. RFID can identify the object and learn its EPC by reading the object’s RFID tag. We can learn the object’s position by building RFID readers and RFID middlewares at the supply chain nodes. Due to RFID’s track and trace function materialflow and inventory management can enhance. Besides RFID, EPC Network Service Platform can strengthen information sharing between partners and lead to high visibility in the supply chain. We collected RFID references and selected book distributors. These book distributors have known RFID. We tried to understand the RFID requirements of the book distributors and then did the RFID requirements analysis of the book distributiors. Based on the RFID requirements analysis, we proposed a RFID system architecture to satisfy the RFID requirements of the book distributors. Following, we interviewed the book distributors and then verified, revised the RFID system architecture. At last the final RFID system architecture is presented and the architecture is offered to book distributors for reference. About the conclusion, we offered some research suggestions for other RFID researchers