This paper provides a generic approach to productivity management and service operations
It is surprising that little empirical research has been conducted in the area of service productivi...
This paper presents key results of a research project on the application of service dimensions and c...
Although services play a crucial role in economy, service did not gain as much importance as product...
This paper provides a generic approach to productivity management and service operation
SIGLEAvailable from British Library Document Supply Centre-DSC:9350.2148(2000/6) / BLDSC - British L...
This paper discusses service operations, the question of productivity and quality. It was presented ...
This paper presents a novel perspective of service productivity management and proposes a number of ...
International audienceThe question of how to measure and improve productivity in services has been a...
The concept of productivity is at the heart of economic theory, management science and operational m...
International audienceThe concept of productivity is at the heart of economic theory, management sci...
This paper from the 2001 Production and Operation Management Society Conference is a comparative stu...
Purpose - The purpose of this paper is to shed light on the operational principles that can be appli...
This is a report of research on the application of service classifications in studying productivity...
The productivity of a process is related to how effectively input resources are transformed into val...
Based on examples from Information and Communication Technology- (ICT-) based improvements in servic...
It is surprising that little empirical research has been conducted in the area of service productivi...
This paper presents key results of a research project on the application of service dimensions and c...
Although services play a crucial role in economy, service did not gain as much importance as product...
This paper provides a generic approach to productivity management and service operation
SIGLEAvailable from British Library Document Supply Centre-DSC:9350.2148(2000/6) / BLDSC - British L...
This paper discusses service operations, the question of productivity and quality. It was presented ...
This paper presents a novel perspective of service productivity management and proposes a number of ...
International audienceThe question of how to measure and improve productivity in services has been a...
The concept of productivity is at the heart of economic theory, management science and operational m...
International audienceThe concept of productivity is at the heart of economic theory, management sci...
This paper from the 2001 Production and Operation Management Society Conference is a comparative stu...
Purpose - The purpose of this paper is to shed light on the operational principles that can be appli...
This is a report of research on the application of service classifications in studying productivity...
The productivity of a process is related to how effectively input resources are transformed into val...
Based on examples from Information and Communication Technology- (ICT-) based improvements in servic...
It is surprising that little empirical research has been conducted in the area of service productivi...
This paper presents key results of a research project on the application of service dimensions and c...
Although services play a crucial role in economy, service did not gain as much importance as product...