PENGEMBANGAN KUESIONER UNTUK MENGEVALUASI USABILITAS E-LEARNING

With the development of e-learning rapidly, a need of usability evaluation method that is effective and efficient. In addition, tools that needed can capture elearning problems by taking into account the characteristics of the user, such as preferences, language, and culture to the context of use, in particular general e-learning in Indonesia. The purpose of this study is to develop a questionnaire that can capture more usability problems in e-learning. Comparison between questionnaires in Indonesia in evaluating usability of e-learning have 10 parameters, such as the objective, the object of research, questionnaire methods, reliability, validity, scale response, processing time, number of questions, the dimensions of usability, the output of closedended questions, and output open-ended questions indicates that proof the needs of an measuring instrument that has complete usability dimensions and can capture more usability problems with the closed questions. The results of the initial development of the questionnaire consists of 56 questions and 17 dimensions variable reusability. Data collection obtained 317 respondents from UGM students with 28.5% response for hardcopy and 83.6% response for online questionnaire. Next step is designing the usability dimension based on the result answer of the question with Exploratory Factor Analysis (EFA) showed there is multicollinearity. Questionnaire results from factor analysis then tested through case studies on 5 e-learning, namely Edmodo, eLisa, Papirus, Sinthesis, and Gamel. Then tested for validity and reliability. After that, the questionnaire comparing with Iftadi�s questionnaire on the level of effectiveness based on the number of problems revealed by the questionnaire and the level of efficiency based on the process to fill the questionnaire rate. The results of this study were obtained from the new questionnaire factor analysis resulted in 56 variables that closed questions divided into 14 dimensions. From 14 dimensions, there are 10 new dimensions developed based on the variables that question lies in the same factor. This questionnaire has the consistency and relevance of the existing problems in the open-ended questions to closed questions be seen from the mean of usability merit value. The comparison of four e-learnings are consistently ranked among the average value of variable merit 56 questions on the contents of the 5 variables question in the concluding section. The comparison with other questionnaires showed that the questionnaire is more effective because it can reveal 73.21% of the problems are more specific eLisa and evaluating usability problems and rate the efficiency of the developed questionnaire is better than Iftadi�s questionnaire. Passwords : questionnaire, usability evaluation, e-learning, factor analysis, usability dimension