ANALISIS HUBUNGAN KUALITAS KEHIDUPAN KERJA (QUALITY OF WORK LIFE/ QWL) DENGAN SEMANGAT KERJA PEGAWAI DI PUSKESMAS KOTA TANGERANG

Background: Employee morale in Public Health Center is important being able to provide the best quality service and improve Public Health Center performance. On the other hand, human resource needs and satisfaction are complex and dynamic related with work and performance. One of these needs is necessary and can be assessed through an approach of Quality of Work Life (QWL), which in previous studies has been known that the QWL of service providers can affect the quality of services provided. Objective: 1) Measuring the relationship Quality of Work Life (QWL) with staff morale in public health center. 2) Knowing the dynamics of relationship Quality of Work Life (QWL) with the staff morale in public Health Center. Methode: The research design using a "mixed method", a method for combining quantitative and qualitative approaches. Data collected through questionnaires deployment, documentation and Focus Group Discussion (FGD). Deployment questionnaires conducted on 221 respondents consisting of 52 doctors, 50 midwives, 59 nurses and 60 other health workers. The data collected were analyzed using Spearman Rho statistical analysis techniques to determine the strength of the correlation Quality of Work Life (QWL) with employee morale. Focus Group Discussion is used to further examine how to improve the QWL (to contribute) to the morale. Result and Discussion: From the analysis of the data obtained correlation value of r = 0.611 with p-value = 0.00