Revisiting the Research Field of Product-Service Systems Development

The research within the Product-Service Systems (PSS) field aims to support manufacturing industries’ ability to provide value in terms of a service offer to its customers, simultaneously taking a more holistic approach to eco- sustainability. The industrial idea of providing customer benefits in parallel with robust products is not new, yet equipping engineers to conduct innovation and applying a service perspective in the early design stages is noticed as fairly radical. The purpose in this paper is two-fold. First, to describe research efforts within the PSS field seen through our engineering design lenses, second, to explore and discuss plausible directions and by that identify “white spots” on the map, which may be seen as relevant directions for future research