The bachelor thesis is focuses on credit area and describes individual steps of credit process, through analysis of creditworthiness of customer, until possible solutions to problem loans. At first thesis describes basic characteristics, systematization of credits and risks related to credits. Second part of thesis analyzes each step of credit process. At the end thesis is focused on negative development of loans. It describes basic ways of solutions these loans and simultaneously there is shown currently czech banking market situation of default loans and specific approach of particular bank Česká spořitelna, a.s., which is illustrated on data from financial statements.Bakalářská práce se zaměřuje na oblast úvěrování a popisuje jednotlivé ...