This bachelor's thesis presents an analysis, design and implementation of a database solution for hotels and guest houses. The main objective of the thesis is to design an efficient database solution covering the functionality of booking, online access, invoicing and complaints systems. It is a comprehensive database solution providing information support both in normal operation and for management work. The secondary objectives can be defined as methods of using the database and the identification of the database user. The thesis has been prepared based on my own experience. The first part of the thesis introduces the systems using the database; this does not refer to any specific applications but only to generally defined systems for whic...