The Relationships Among Emotional Intelligence, Gender, Coping Strategies, and Well-being inthe Management of Stress in Close Interpersonal Relationships and the Workplace

People with high levels of emotional intelligence (EI) seem to possess emotional skills that allow them to cope effectively with the challenges they face and promote well-being. Considering the role of EI in coping research may yield significant benefits for individuals because EI has consistently been linked with positive outcome measures, including life and work satisfaction, interpersonal functioning, healthy relationships, job performance, psychological well-being, physical health, and psychophysiological measures of adaptive coping (Martins, Ramalho, & Morin, 2010). Although the theoretical significance of EI to coping has been recognized (e.g., Bar-On & Parker, 2000; Snyder, 1999), relatively few studies explore the relationships among these constructs. The current research explores and compares how emotional intelligence (EI) facilitates adaptive coping across both interpersonal and occupational contexts – two central areas of our lives. It provides evidence in support of an extended adaptational model contextualizing EI within the transactional model of stress and coping (Lazarus & Folkman, 1984). In general, results from an online survey (N = 300) showed that most participants (approximately 66%) did not cope adaptively with stress. Results are consistent with a model which suggests that EI and the coping strategies people use when dealing with interpersonal and occupational stressors have significant effects on psychological well-being. The findings linked EI with adaptive coping behaviour, exposing both similarities and differences in the types of coping strategies people implement across interpersonal and occupational contexts, as well as their relationships to well-being. In addition, the results demonstrated that certain coping strategies (i.e., social support, venting/self-blame, and alcohol/drug use) partially mediated the relationship between emotion skills and well-being in these two contexts. Finally, gender differences in both EI and coping strategies emerged, with the differences being mostly attributed to the socialization of gender role (i.e., the degree of agentic and communal traits) rather than sex (i.e., being male or female). Moderation models suggested that gender did not interact with EI to influence coping strategy choice (i.e., social support, venting/self-blame, alcohol/drug use) or well-being. These results are discussed in terms of their implications for the therapeutic context, organizational policy, theoretical considerations, as well as future research directions.Ph