Stakeholders and requirements of ABC

This talk will present the activities and the result of the stakeholder interaction and ABC requirements analysis in the EU project FastPass during the first eighteen months. It has been devided into two parts, namely stakeholder interactions and requirements. First, in the requirements interaction the objectives were to identify all stakeholder groups, their respective needs and constraints for ABC leading to the system requirements, their respective meaning for the project and the partners. For this, a stakeholder management system was set up to organize all stakeholder interaction activities, to store the results in a structured, special designed data base and to support the project in the collection of results that have been gathered in interviews, observations and questionairing actions. The system is comparable to a customer relationship system. In addition, stakeholder workshops are carried out to discuss the meaning of the requirements and to steer the project activities for interests of the stakeholder groups. This will also be information for the scenarios for different border types land, sea and air and the project evaluation. Second, the project requirements analysis is presented. The aim of this work was to specify system requirements for the FastPass project, and to establish an efficient and harmonised ABC solution. The requirements were derived from deep analysis of the legal and operational environment and key ABC stakeholder needs analysis. The requirements will serve as a baseline for the whole FastPass analysis, development work and demonstrations in an effort to achieve more efficiency in all processes, harmonization of practices, positive passenger experience, and consistent security levels at different border crossing points. The initial set of requirements was reported at the end of 2013 and will be updated during 2014 by amending the requirements using additional information and feedback from other work packages