The Semantic Web and Web 2.0 for e-Maintenance Applications

The purpose of this paper is to discuss various features of information and communication technologies (ICT) within e-maintenance, especially web technologies, such as the Semantic Web and Web Services. However, recently a new concept and new technologies have emerged, i.e. Web 2.0 technologies, even called social-media technologies. With the emergence of these and their concept the organizational structure has become an important factor to consider, since the effectiveness of the organization needs to be regarded as a socio-technical system dependent on the interaction between the employees, the organization and its technical systems. Web 2.0, if considered in e-maintenance, provides maintenance engineer and expert with important tools for handling their expertise and experience, i.e. their knowledge. The authors first make an overview of web technologies such as Web Services and Web 2.0 after which they proceed to discuss how these technologies are used to support the maintenance engineer at his various work task