The consumer motivation to implement recommendations in energy performance certificates

Based on an analysis of factors influencing energy-efficiency behaviour the project studied the effectiveness of energy labels or energy audit reports in relation to the motivation to the energy related repairs. It focused on drivers and barriers to energy efficiency renovations. The following items were studied: energy efficiency issues when buying home, energy efficiency issues when improving home, and the role of EPC in the process of energy efficiency improvements. Information, advice and support are crucial for the implementation of energy efficiency measures in homes. Knowledge about different renovation options and related costs are important drivers for renovations. Trust in the source of information is crucial factor in decision-making. It turned out that the consumer behaviour in energy repairs is related to the quality of the EPC and information, professional support, funding system, and social networks. In Finland the national or local authorities, tradespeople and EPC were the most trusted sources of information; respondents were interested to get professional guidance