Nomadic elderly:Design requirements for technologically enhanced travelling experience

In this paper we present our studies related to the elderly people's needs for travelling within two projects. In both projects we have addressed strong human-centred design (HCD) approach and used scenarios as a design instrument in the very early phase of concept definition and user requirements capture process. This paper describes results based on our scenario evaluations concerning future applications of technologically enhanced travelling experience. The results clearly bring up user requirements and needs for better travelling experience that could be fulfilled by utilising new technology and services. The basic user requirements for elderly travellers do not differ much from the requirements of other user groups. However, the more specific design of the applications for elderly citizens must take into account some special requirements and needs of this particular user group