Patient-physician communication is moving online. While face-to-face communication remains critical, information technologies (e.g. SMS, email, e-visit system) have been used to serve additional communication channels between patients and providers beyond clinical encounters. Our study investigated a patient portal system implemented in a large medical center. We employed both quantitative and qualitative methods to analyze 1172 interactions via the portal among patients, physicians, nurses and secretaries. Our analysis revealed rich accounts about the topics patients communicated with their providers and how patients discussed sensitive issues regarding their routine illness management. This helped their providers understand patients bette...
Effective patient–provider communication is key to ensuring high-quality and safe patient care. Secu...
This study aims to propose and test a model that provides a more comprehensive understanding of the ...
ABSTRACT Interaction between patients and healthcare providers is very important for the quality of...
Background: Internet-based interactive websites for patient communication (patient portals) may impr...
The world is on the verge of rapid technological advancements, and acceptance. Healthcare is also in...
Background: Patient portals have become part of the ecosystem of care as both patients and providers...
Background: The popularity of web-based patient-professional communication over patient portals is c...
Abstract Background: The popularity of web-based patient-professional communication over patient po...
Background The use of portals might be expected to rise; however, adoption has been slow. Developm...
This research examines patients' and doctors' perspectives of patient portals and the associated cha...
This study aims to propose and test a model that provides a more comprehensive understanding of the ...
With the passing of the Affordable Care Act in the United States in 2010, electronic health records,...
A b s t r a c t Objective: Although the patient Internet portal is a potentially transformative tech...
Background The use of portals might be expected to rise; however, adoption has been slow. Developmen...
Patient portals have the potential to support self-management for chronic diseases and improve healt...
Effective patient–provider communication is key to ensuring high-quality and safe patient care. Secu...
This study aims to propose and test a model that provides a more comprehensive understanding of the ...
ABSTRACT Interaction between patients and healthcare providers is very important for the quality of...
Background: Internet-based interactive websites for patient communication (patient portals) may impr...
The world is on the verge of rapid technological advancements, and acceptance. Healthcare is also in...
Background: Patient portals have become part of the ecosystem of care as both patients and providers...
Background: The popularity of web-based patient-professional communication over patient portals is c...
Abstract Background: The popularity of web-based patient-professional communication over patient po...
Background The use of portals might be expected to rise; however, adoption has been slow. Developm...
This research examines patients' and doctors' perspectives of patient portals and the associated cha...
This study aims to propose and test a model that provides a more comprehensive understanding of the ...
With the passing of the Affordable Care Act in the United States in 2010, electronic health records,...
A b s t r a c t Objective: Although the patient Internet portal is a potentially transformative tech...
Background The use of portals might be expected to rise; however, adoption has been slow. Developmen...
Patient portals have the potential to support self-management for chronic diseases and improve healt...
Effective patient–provider communication is key to ensuring high-quality and safe patient care. Secu...
This study aims to propose and test a model that provides a more comprehensive understanding of the ...
ABSTRACT Interaction between patients and healthcare providers is very important for the quality of...