Learning from Office Automation: Ergonomics and Human Impact

I am by no means an expert on library systems. My primary connection with such systems is that of the typical university professor i.e., I am a patron. However, I do know something about office automation. In particular I know some things about some of the problems involved in implementing office automation systems, particularly regarding the interaction between human beings and computer systems. Therefore, from my perspective, the issues surrounding automated library systems are a particular instance of general issues of office automation.published or submitted for publicatio